Care for every appointment.
From the first question.
While you run a session, messages arrive asking about services and availability. Present your offering, organise appointments and leave context ready for your team.
“What services do you offer, and how long is each session?”
Service details availableNexional / Example scenario
When the day
keeps moving.
- 01
Messages arrive during sessions.
- 02
Services are explained repeatedly.
- 03
Changes and cancellations scatter the schedule.
Here is how
your day can move forward.
Explore example situations and the pieces that help solve them. Demonstrations use fictional data.
Choosing starts with understanding the service.
Customers need to understand their options before choosing an appointment.
“What services do you offer, and how long is each session?”
- 01
Organise services and their information in Catalog.
- 02
Publish the experience so customers can explore options.
- 03
With the assistant enabled, it can guide enquiries with the catalog in its scope.
nexional.Centre servicesCentre services
An offering that is easier to explore before booking.
A schedule ready for changes.
Changing a time means updating the appointment and informing the customer.
“Could we move my appointment to Thursday at 17:00?”
- 01
Manage availability by configured service, duration and resources.
- 02
Your team changes or cancels the appointment from its Bookings record.
- 03
The change can trigger an email notice and a connected calendar update.
nexional.Appointment changeThe change is recorded in the booking and reaches enabled connections.
The conversation keeps its context.
Questions arrive through Instagram and WhatsApp and need consistent service.
“I’m interested in a session. How can I check availability?”
- 01
Connect the channels you use and prepare centre information.
- 02
Configure the assistant and enable Bookings if it should guide that journey too.
- 03
The team can continue the conversation with its available history.
nexional.Customer enquiry“I’m interested in a session. How can I check availability?”
We can check slots for the service you are interested in. Which day works for you?
Service connected with your business offering and appointments.
The pieces of
this journey.
Start with one module and add others when they make sense for your business.
Smart catalog
Service information to help people choose.
Explore featuresBookings & appointments
Appointments, changes and cancellations from their record.
Explore featuresWeb modules
Catalog and bookings within your website.
Explore featuresAI assistant
Optional: service with centre context.
Explore features
Instagram
WhatsApp
Google Calendar
GmailConnect the next step.
A module event starts your configured action.
Good things
to know.
Can customers see services without opening a chat?
Yes. Catalog can be published as a web module to explore the offering directly.
Where are appointment changes managed?
In the Bookings record. Notifications and syncs are prepared as automations connected to its events.
Do I need the assistant to start?
You can start with independent modules. Add the assistant when you want conversations to use your knowledge and enabled compatible modules.
Your business. Your way of working.
Tell us what repeats in your day, and we will prepare a journey with the pieces you need.